Return Policy

Cancellation/Refund Policy

1. If the refund request has been placed by the cardholder prior to any document preparation within a 24 hour period a refund will be issued for all services, EXCEPT part of the service fee .2. If the refund request has been placed by the cardholder after document preparation, regardless of the amount of time elapsed, there will be NO refunds issued .3. If the request is placed after the documents have been filed or documents have been prepared there will be no refunds issued to the cardholder .4. If the cardholder requests a refund due to the outcome of the case or if the decision made by government official was not entered in their favor no refunds will be issued.  5. If the cardholder requested their order be placed on hold and then later requested a refund they will not be eligible for a full refund, they will only be receiving a refund of the state fees only if the fees were not already paid to the state or .6. If the cardholder was required to notarize any document(s) and failed to return the notarized documents to our staff for filing purposes, the cardholder will not be entitled to any refunds .7. If the cardholder requests courtesy address search on an individual, is not liable for any errors on naming or spelling on any documents. Cardholder can request a correction on the document(s) prior to filing the document(s). Once the document(s) are filed, additional fees will be charged if cardholder requests a correction on any document(S) .8. If the cardholder requests a background check on the defendant and after decides to cancel the order, the cardholder will not be issued any refunds due to the fact that background checks purchased on are processed instantly .9.  Cardholder will NOT receive a refund of the state fee after 24 hrs.


In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.